Question 1

What does Hollitravels LTD do?

Accepted Answer

Hollitravels LTD operates as an independent travel consultancy. We provide personalised travel advice, itinerary planning and professional guidance to help clients plan their trips more effectively.

Question 2

Do you book flights or hotels?

Accepted Answer

No. We do not sell or book flights, hotels or holiday packages directly. Any bookings are made directly between you and third-party travel providers such as airlines or accommodation suppliers.

Question 3

What is a travel consultation?

Accepted Answer

A travel consultation is a professional discussion where we understand your travel requirements, preferences, destination ideas and timeline. Based on this, we provide tailored advice and structured planning recommendations.

Question 4

Do you charge a consultation fee?

Accepted Answer

Consultation fees may apply depending on the level of service required. Any fees will be clearly explained and agreed before the consultation begins.

Question 5

Are consultation fees refundable?

Accepted Answer

Consultation fees cover professional advice and planning services. Once a consultation has been delivered, fees are generally non-refundable. Please refer to our Refund Policy for full details.

Question 6

Do you guarantee visa approval or travel outcomes?

Accepted Answer

No. We provide general guidance only. Visa decisions, entry approvals and travel outcomes are determined by the relevant authorities and service providers. We do not guarantee approvals or outcomes.

Question 7

Are you a tour operator or airline?

Accepted Answer

No. Hollitravels LTD is not a tour operator, airline or government authority. We operate solely as an independent travel consultancy.

Question 8

Can you help with travel documentation requirements?

Accepted Answer

We provide general guidance on travel documentation requirements to help clients prepare. Official confirmation should always be obtained from embassies, airlines or government sources.

Question 9

How can I contact you?

Accepted Answer

You can contact us by phone on +44 20 4515 1932 or by email at support@hollitravelltd.co.uk during our office hours.

Question 10

What are your office hours?

Accepted Answer

Our office hours are Monday to Thursday from 9:00 AM to 6:30 PM, Friday from 9:00 AM to 4:30 PM, and we are closed on weekends.

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